Shipping & Payment Methods

 

Shipping costs

Free shipping is included for all orders over €180; For values below €180 we charge a flat rate of €5 within Greece.

For shipments abroad, please ask for details on a case-by-case basis. The costs of any partial deliveries are of course at our expense.

For the time being we only ship to countries within Europe.

 

Returns/Cancellations

The right to cancel or returns do not apply to our products due to their perishable nature.

The Seller ensures that every order placed will be checked thoroughly before dispatch to ensure customer’s satisfaction. If, despite our care, you have any complaint about our products the requests will be dealt on a case by case basis.

 

Delivery

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Due to Covid-19 requirements it may take longer than usual to prepare your order. We are working to get your order to you as quickly as possible.

 

The Seller offers to deliver throughout Greece within 2 working days from confirmation of the order.

For EU orders the Seller offers to deliver as soon as possible, but precisely as specified in the order confirmation.

The above periods are by way of indication only and neither the Seller nor the owner and operator of this site may be held liable if these periods are exceeded. Such a situation shall not give arise to cancellation of the sale or payment of compensation.

In specific cases same day delivery is an option and available in advance, on request.

You must supply a daytime phone number to insure that the transport company can make the delivery.

Our service is fulfilled when the goods are handed over for dispatch to the company responsible for the transport. After dispatch, the risk of damage or loss shall pass to the transport company. Neither the Seller nor the owner and operator of this site is in any way liable for any fault on the part of the transport company.

Due to the nature of the caviar being a perishable product, it will be delivered to you in isothermal packaging containing frozen cooling elements. That way we ensure the unbroken cold chain to the delivery address. To ensure the chain remains unbroken it is advised and very important that the goods are received personally.  Neither the Seller nor the owner and operator of this site has any responsibility if the recipient is not available at the time of delivery or if the delivery is being delayed or rearranged.

The contracts concluded with the Seller are in all cases subject to Greek law; The place of jurisdiction is Preveza.

Liability is limited to the value of the goods, unless there is grossly negligent behavior on the Seller’s part. The Seller cannot be held liable for any damage arising due to incorrect storage during and after delivery.

 

Payment Methods

A credit/debit card is accepted for online ordering. We accept Visa, Mastercard and American Express.

The purchaser may also pay upon delivery, without extra charge, or deposit the amount charged to the following bank account:

ΙΒΑΝ GR2901724000005400092198738

Piraeus Bank

Beneficiary’s Name: Varvakis Caviar

 

Seller:

Varvakis Caviar IKE

4, Navarinou street

Mitikas, Preveza

Postal Code 48100

VAT No 801003733

Gift Box

Lavish gift-boxes for caviar aficionados

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CUSTOMER SERVICE

Monday to Friday 9.00-17.00

SECURE PAYMENT

FAST SHIPPING

Secure delivery within 72 hours

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Due to the Christmas and New Year holidays, there may be delays in deliveries.